We are open & dispatching as normal, so feel free to order as you usually would. 

Our team are also available to help on 01243 572 700. You can read a full business update here.

Support Article

How do I Remove the Front Cover of a Basalte Keypad?


Each cover is sold with a thin rubber tube which can be slid under a corner of the keypad to pop off the cover. Alternatively, firmly grip each side of the cover and pull directly off the wall.


We are able to supply spare rubber tubes if required.