Due to various circumstances outside our control, we are currently facing extended lead times on some products. 

Please be aware our daily cut-off to ship orders on a next day service is now 1:45pm.

Support Article

How do I Remove the Front Cover of a Basalte Keypad?


Each cover is sold with a thin rubber tube which can be slid under a corner of the keypad to pop off the cover. Alternatively, firmly grip each side of the cover and pull directly off the wall.


We are able to supply spare rubber tubes if required.