Due to various circumstances outside our control, we are currently facing extended lead times on some products. 

Please be aware our daily cut-off to ship orders on a next day service is now 1:45pm.

Support Article

What are the Warranty Periods of the Items on Your Site?

We find it useful for our customers to be aware of the warranty periods for the range of products we sell from all the different manufacturers.

Please see below the most up to date information:

  • ABB: 1 year
  • Arcus: 1 year
  • Basalte: 2 years
  • BEG: 3 years
  • Berker: TBC
  • Bilton: 1 year
  • Cerasonar: 5 years
  • GIRA: 2 years
  • Hager: TBC
  • Iddero: 2 years
  • Intesis: 1 year
  • Jung: 2 years
  • Kaiser: TBC
  • Lithoss:  2 years
  • Siemens:  2 years
  • Simon:  2 years
  • Somfy: TBC
  • Steinel: 3 years
  • Theben:  2 years
  • Weinzierl:  2 years
  • Zennio: 2 Years

Please note

Warranty does not apply to defects caused by ordinary wear and tear, accidents, misuse or neglect, adjustments or modifications, attempted repairs, or defects caused by over-voltage by whatever means.