We are experiencing some issues with our phone system, if you are unable to get through to us please contact us on 07395375823 or 07506781141, via our pop-up contact box or send us an email to sales@ivoryegg.co.uk and we will call you back. Apologies for any inconvenience caused.

Product Support

What are the Standard Delivery Times?


We can ship any item that is in stock on an overnight delivery to the UK with our main courier Interlink. For EU and international we use TNT and delivery is from 2-5 days depending on location.


For items not in stock we advise a general lead time of 7-10 working days, however this does vary by manufacturers. Please see below.


  • GIRA: 7-10 working days (Gira Inscription orders can be 2-3 weeks)
  • ABB: 5-14 working days
  • Arcus: 5-7 working days
  • Basalte: 5-7 working days
  • Berker: 10-14 working days
  • Bilton: 7-14 working days
  • Hager: 7-10 working days
  • Intesis: 5-7 working days
  • Kaiser: 5-7 working days
  • Lithoss: 10-14 working days
  • Merten: 5-7 working days
  • Siemens: 5-7 working days
  • Simon: 7-10 working days
  • Somfy: 7-10 working days
  • Theben: 7-10 working days
  • Wago: 7-10 working days
  • Weinzierl: 5-7 working days
  • Zennio: 5-7 working days (Zennio TMD orders can be 2-3 weeks)
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