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Please be aware our daily cut-off to ship orders on a next day service is 1:45pm.

Product Support

Why does a keypad configured with relative dimming only dim a small range?

By default some keypads are configured to send a step telegram with a small dimming range such as 3%. This works with some dimmers but not others. Therefore it is important to make sure that the keypad is dimming the full range of 100%. The break telegram that is sent when the button is released will stop the dimmer at the desired value.

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